Terms of Service

TERMS & CONDITIONS (NUTZUNGSBEDINGUNGEN) – VENUED
Version: 1.1

Effective Date: 26.04.2026

Status: Non-Commercial Community Beta

1. GENERAL / LEGAL BASICS
1.1 Operator: This Platform is operated by Alara Özdenler ("Operator").

1.2 Project Nature: Venued is currently provided as a non-commercial community project. There is currently no intent to generate business profit (Gewinnerzielungsabsicht).

1.3 Jurisdiction: These terms are governed by the laws of the Federal Republic of Germany.

1.4 Definitions: *

"User": Any individual accessing the app.

"Organizer": Third-party entity listing events.

"Merchant of Record": The legal entity processing payments for tickets.

2. SCOPE OF SERVICE
Venued is a technical intermediary platform for event discovery, social matchmaking, and RSVP management. The service is currently focused on the Munich area. We provide the technical infrastructure but do not guarantee 100% uptime or specific feature availability.

3. USER ELIGIBILITY
You must be at least 18 years old. By creating an account, you represent that all information is accurate. The Operator reserves the right to refuse service to anyone at any time.

4. ACCOUNT MANAGEMENT
Registration requires a valid email address and phone verification. You are responsible for account security. You may delete your account at any time via the in-app settings or by writing to privacy@venued.eu (see Privacy Policy §9 for the deletion process).

5. USER CONTENT & CONDUCT
5.1 Content License: You grant Venued a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, display, distribute, and publicly perform the content you upload (including photos, bio, interest tags, "facts", event descriptions, and event imagery) for the purpose of operating and promoting the Service. This license terminates when you delete the content or your account, subject to reasonable propagation delays and to copies that are integrated into shared content (e.g., a photo embedded in another user's chat or in a third-party cache).

5.2 Public-by-Default Profile and Event Content: Venued is a social-network service. Profile and event content (display name, profile photo, bio, interests, facts, events you create or attend, and associated event imagery) is public by design and accessible to anyone, including signed-out visitors of www.venued.eu and search-engine crawlers. Do not upload content you are not comfortable sharing publicly. Direct messages, "liked"/"saved"/"dismissed" interactions, your phone number, email, and date of birth remain private — see Privacy Policy §3.10 for the full list.

5.3 Acceptable Use: Harassment, hate speech, spam, sexually explicit content, impersonation, scraping, fake events, and infringement of third-party rights are strictly prohibited and result in immediate removal and permanent ban.

6. EVENTS & INFORMATION
Venued does not verify the accuracy of third-party event listings. The Organizer is solely responsible for event content, safety, and execution.

7. MATCHMAKING & RECOMMENDATIONS
Matchmaking is based on algorithmic sorting. We do not guarantee compatibility or safety. Users meet others at their own discretion and risk.

8. RSVP & EVENT PARTICIPATION
8.1 Non-Binding Nature: An RSVP is a non-binding declaration of intent unless explicitly stated otherwise. 8.2 Organizer Rules: Organizers may have their own entry rules (e.g., dress code, age, capacity). Venued is not liable if a user is denied entry for any reason.

9. TICKETING & INTERMEDIARY ROLE
The Operator is not the seller or promoter. Any ticket purchase is a contract formed exclusively between the User and the Event Organizer or their designated Merchant of Record.

10. PAYMENTS & NO-ESCROW CLARIFICATION
10.1 Payment Processing: All payments are handled by third-party providers (e.g., via the Organizer's Stripe account).
10.2 No Escrow: The Operator of Venued does not process, hold, or receive funds. There is no escrow or holding of funds by Venued at any time. Any financial disputes must be settled directly with the Merchant of Record.

11. ORGANIZER RESPONSIBILITIES
Organizers are responsible for permits, insurance, and legal compliance. Venued may remove events that appear unsafe.

12. ANALYTICS & PERSONALIZATION
Data processing for service personalization and matchmaking is conducted according to our Privacy Policy. Any analytics provided are for informational purposes only.

13. THIRD-PARTY SERVICES
The app uses external providers (e.g., Google Cloud, Maps). The Operator is not liable for their outages or failures.

14. INTELLECTUAL PROPERTY
All app design and code belong to the Operator. Scraping or reverse-engineering is strictly prohibited.

15. AVAILABILITY & MAINTENANCE
The Operator may suspend the service for maintenance or discontinue the project at any time without liability.

16. LIMITATION OF LIABILITY ("GRATUITOUS SERVICE")
16.1 Statutory Basis (§ 598 et seq. BGB): Because this service is provided free of charge as a community project, the Operator’s liability is legally reduced.
16.2 Simple Explanation: Under German law, providers of free services are generally only liable for intent or gross negligence.
16.3 Exclusion: The Operator is not liable for slight negligence, nor for the behavior of users or event incidents.

17. INDEMNIFICATION
Users indemnify the Operator against third-party claims arising from their violation of these terms.

18. TERMINATION
Users may delete their account at any time. The Operator may terminate access for users who disrupt the community.

19. CHANGES & NOTIFICATION
19.1 Right to Modify: The Operator may update these terms.
19.2 Notification: Users will be notified of material changes via in-app push notification or email at least 14 days in advance. Continued use constitutes acceptance.

20. GOVERNING LAW & DISPUTE RESOLUTION
20.1 Governing Law: German law applies.
20.2 Venue: For all disputes, the exclusive jurisdiction shall be the courts of Munich, Germany.
20.3 Complaints: For questions or complaints regarding data, please refer to our Privacy Policy at www.venued.eu/en/privacy.