Connecting your other tools

Put every new order in a spreadsheet or your inbox, without writing code.

What you can connect

Venued can tell another app the moment one of these happens:

  • Order confirmed: someone bought a ticket or took a free spot at one of your events.
  • Event published: one of your events went public.

Zapier or Make receives it and does the next thing for you. For example: add a row to a Google Sheet, send you an email, or post in a team chat.

Get an address from Zapier or Make

In Zapier, create a new Zap. For the trigger, pick Webhooks by Zapier, then Catch Hook.

In Make, create a new scenario. Add the Webhooks app, then Custom webhook.

Either one gives you a web address that starts with https://. Copy it.

Paste it into Studio

In Studio, open Business Settings, then Webhooks. Paste the address into Payload URL.

Under Events, keep what you want to hear about: Order confirmed, Event published, or both. Add a short description if you like. Then click Add endpoint.

Send something through

Click Test next to your new address. This checks that Zapier or Make can hear Venued.

The test only carries a short message. To see the real order details in Zapier or Make, let one real order come in for one of your events.

Choose what happens next

Back in Zapier or Make, add the next step. For a spreadsheet, choose Google Sheets and add a row. For email, choose your email app. Then pick which details go where.

An order carries:

  • the buyer’s name and email address
  • how many tickets, the total and the currency
  • whether it was a free spot
  • a code for the order and a code for the event

A published event carries its title, start and end time, and its link on Venued.

If it stops working

Open Business Settings, then Webhooks. Each address shows its status. Open Deliveries under it to see every message Venued sent in the last 30 days.

If an address fails 20 times in a row, Venued switches it off and it shows Disabled. Fix the problem in Zapier or Make (often the Zap or scenario was turned off). Then click Enable. To get a missed order across, click Send again next to it in Deliveries.

When a tool asks for a key

Some tools, or the person who builds your website, will ask for a Venued key. A key lets software read your Venued data.

In Studio, open Business Settings, then API keys. Under Scopes, choose what the key may do, then click Create key. Copy the key straight away. Venued shows it only once.

Only give a key the access it needs. Create & edit events lets it change your events, so leave it off unless you are sure.

What needs a developer

New enquiries for a venue or a professional cannot be connected from Studio yet. A developer can set this up for you. Send them the Webhooks page.

To show your events or sell tickets on your own website, see Venued on your website.