Setting up your business

From your invitation link to your first payout. About twenty minutes, most of it waiting for two codes.

What you are setting up

Two accounts, and it is worth knowing which is which before you start. Your account is how you sign in and it moves with you. The business account is what the public sees, and what holds the events, the money and the team. Getting started explains the difference and why it is drawn there. This page is the doing.

Open your invitation, or sign up

If someone at Venued has already built a page for your business, you have a link to it. Opening it shows the business, the events already gathered on it, and one short form: your name and your email. A six-digit code arrives by email, and that is both your account created and the business handed to you.

No invitation? Go to Studio and sign up. You create the business yourself and every step below is the same.

Turn on the two things that gate everything else

You can build an event immediately. Two settings decide what you can do with it, and both live in your business settings. Doing them now means not discovering them at the worst moment.

A phone number, to publish anything. Under Presentation, add a number that can receive SMS and enter the code you are sent.

Stripe and your tax details, to sell tickets. Under Payments, fill in your legal business name, whether you charge VAT or are a Kleinunternehmer under §19 UStG, your tax or VAT id and your address. These print on every invoice your buyers receive. Then connect Stripe and complete its own form.

Make the event

From Events, choose to add one. A title and a date are all that is required to create it. What you get is your event’s real public page, edited in place: click the part you want to change and change it. Events covers what each field is for.

The tabs along the top are the rest of the event, and they appear only when they apply, so you will not see all of them at once. For a first event you need two of them: Tickets and Settings.

Decide how people get in

On the Ticketstab, pick one of four: paid tickets, a free RSVP with an optional cap, registration handled on somebody else’s site, or nothing at all. Ticketing is the longer version.

Publish it

Visibility lives on the event’s Settings tab. A new event is a draft only your team can see. The Readiness tab lists whatever is still missing, and it is the fastest answer to why an event will not go out.

Public events appear on venued.eu and in the app. Unlisted ones work only for the people you send the link to. Either way the event joins your business’s own page.

Run it

As people buy or register they appear under Guests: attendees, orders, a waitlist if you capped it, and the discount codes you create for that event. Updates messages everyone holding a ticket. On the night, door staff scan tickets from the Venued app, which keeps working without signal and reconciles afterwards.

Get paid

Money moves through your own Stripe account on a rolling schedule once your first sale clears. The payouts screen shows your balance, what is on its way, and everything already paid out. Fees, where they apply, are shown at the moment they apply rather than restated here, because a number repeated in two places eventually disagrees with itself.

Bring in your team

From Team, invite people by email. They sign in with their own accounts; only the business phone number is shared. Access is not one choice from a ladder: a seat holds a set of roles, so somebody who edits the events and also works the door gets both rather than having to pick.

RoleWhat it is for
OwnerEverything, including billing, payouts and the team. Belongs to the business, not to a seat.
ManagerRuns the business account with you, the team included.
EditorWorks in the dashboard: creates, edits and publishes events.
FinanceHandles payouts and refunds.
MarketingSends broadcasts and discounts.
Door staffScans tickets in the app.
ViewerSees everything, changes nothing.

When you are stuck

  • Readiness answers “why can I not publish this?” before anything else will.
  • A short guided tour opens the first time you reach a screen in Studio. It will not interrupt you twice.
  • The Assistant drafts a whole event from a sentence or a poster, and finds venues and professionals. It prepares; you press the button. Nothing is created or booked until you confirm it.
  • Studio is in English and German and follows your browser. Where this guide and Studio disagree, Studio is right: it changes as the product does.