Setting up your business

Did someone at Venued send you a link to your business? Open it. You see your business page. Type your name and your email, then enter the 6-digit code we email you. The business is now yours.

No link? Go to studio.venued.eu and click Create an account. Getting started shows each screen.

You need this to publish. In Studio, open Business Settings, then Account. Click Add a phone number, then Send code. Enter the code from the text message and click Verify.

In Business Settings, open Payments. Fill in your Legal business name, your VAT status, your tax number and your Billing address. These appear on every invoice. Then connect Stripe and finish Stripe’s own form. Stripe asks for a photo ID.

Only the account owner can do this step. Stripe then checks your details. This usually takes a few hours, sometimes up to 2 business days. Free events and RSVPs work without any of this. See Payouts and tax.

Open Events and click Add event. You see your event page as guests will see it. Click any part to change it: the cover image, the title, the date. When you are done, click Save Changes.

Events explains each part.

Open the Tickets tab and choose one:

• Paid Ticketing: people buy tickets through Venued.
• RSVP: free sign-up, with a limit if you want one.
• External: you send people to another ticket website.
• None: no tickets at all.

Ticketing covers prices, limits and codes.

A new event is a Draft. Nobody outside your business can see it. At the top of the event, click the button that says Draft. Choose Public or Unlisted, click Done, then click Save Changes.

• Public: anyone can find it on Venued.
• Unlisted: only people with the link can open it.

To publish, the event needs a title, a description, a cover image and a fixed date. Paid events also need at least one ticket type and payments set up. If something is missing, Studio tells you when you save.

The Guests tab shows who is coming. For paid events it also shows orders and the waitlist. Use the Updates tab to send a message to your guests.

On the night, scan tickets with the Venued app on a phone. It keeps scanning when there is no signal. You can also open the scanner in Studio on a laptop, but that needs an internet connection.

Ticket money goes into your own Stripe account. Stripe pays it out to your bank on your Stripe payout schedule. In Studio, the Money page shows your balance and your payouts.

Venued takes no fee on your tickets for your first 6 months. After that, the Venued fee is 1% + €0.49 per ticket. Stripe charges its own fee.

In Business Settings, open Team and click Invite member. Type their email and tick what they can do. You can tick more than one. They get an email with a link. The link works for 14 days.