Sharing the money
Run an event with other businesses. Each one is paid its share of every ticket sale.
How it works
Your business, the one that owns the event, is the seller. Each buyer pays you and gets one invoice from you, as for any other event.
Right after each payment, Stripe sends every business its share, yours included. Nobody has to wait for another business to pay them. Venued keeps only its own fee.
What gets split is what the buyer paid, minus the Venued fee and the Stripe fee. Each business pays its part of those fees, in line with its share.
Propose a split
Open the split
Open the event in Studio and go to the Tickets tab. Open Revenue split and click Set up a revenue split.
Send it
Click Send for agreement. Nothing changes until every business has agreed.
Agree to a split
If another business proposed a split for an event you co-organise:
Confirm the paperwork
Confirm that the seller may document your share with credit notes (see below). If your business is outside Germany, also say whether you perform at the event, for example as the artist.
Agree or reject
Click Agree. Or click Reject: the proposal is then dropped and nothing changes.
The split starts once everyone has agreed. It covers tickets sold online from then on, not tickets sold before.
Change a split
Click Change the splitand send the new shares. Every business in the new split, and every business in the current one, must agree. Until then, sales keep using the current split. So nobody’s share can be cut, and nobody can be left out, without their agreement. To take back a proposal, click Withdraw proposal.
Refunds and disputes
You refund an order as usual. Each business gives back its part of that refund, in line with its share.
If a buyer disputes a payment with their bank, all shares of that payment are held back until the dispute is decided. If you win, everyone is paid again.
Invoices and credit notes
The buyer’s invoice comes from the seller, for the full ticket price. The seller pays the VAT on it.
Partners do not write invoices. Instead, the seller issues each partner a credit note (Gutschrift) for its share. Venued prepares it at the earliest two weeks after the event ends, once all payments for the event have settled. It is emailed to the partner, with the seller in copy. Both can download it under Revenue split. If a refund or dispute changes a share later, a correcting credit note follows.
VAT on a partner’s share
- A partner in Germany is billed with 19% VAT included in its share. A Kleinunternehmer (§ 19 UStG) is billed without VAT.
- A partner in another country is billed without VAT. The seller pays the VAT instead (reverse charge, § 13b UStG).
Selling at the door
While a split is on, card sales and card tabs at the door are switched off. Sell tickets online instead, and they are split as usual.
What everyone sees
Every business in the split sees the same numbers under Revenue split: the shares, what each business has received, anything owed back, and any payments still being retried.